Crisis Communication During a Prolonged Power Outage
Training on Crisis Communication During a Prolonged Power Outage
A regional or widespread power outage lasting several hours or even days presents a major challenge in crisis communication.
During a blackout or regional power outage, it must be assumed after a very short time that established communication channels such as the internet and social media are no longer technically available. In this situation, reliable and proven solutions are necessary to warn and inform the public.
Particularly in the exceptional crisis situation of a prolonged power outage, the communication needs of all target groups under consideration are especially pronounced. Internal groups, such as employees of one’s own authority, external groups such as the public, the media as multipliers, and the bodies involved in crisis management must be taken into account. The preparation of relevant information as tailored messages for the various target groups is just as important in practical implementation as the selection and use of communication channels that are still viable in this situation.
In our seminar, we examine the current status of the communication channels available to you and any pre-planned measures, and work together with your team to develop concrete solutions for optimizing your risk and crisis communication in the event of a blackout. A focus is also placed on upstream risk communication, as this also plays a relevant role in building trust and credibility and establishing information channels in advance.
The events include a high proportion of practical components and build on the wealth of experience of our instructors in the areas of risk and crisis communication. Knowledge transfer always takes place on equal footing and connects with the current level of knowledge of the partici
pants. Illustrative examples provide direct impulses for developing a strategic concept that represents a tailored solution for your local risk and crisis communication. Based on the foundation developed, a comprehensive crisis communication plan can be created that enables rapid, pre-planned, and secure action in the event of a blackout.
We offer this training as an in-house event, as an online seminar, or as a workshop at your facility on-site. For further information, specific planning, and an initial cost estimate, please contact our seminar office by phone or email.
You may also use our contact form for initial contact.
Request a date via the seminar office
Representatives of press and public relations, press officers, S5, BuMa
Learning Objectives:
Qualification for establishing and conducting risk and crisis communication for a prolonged, widespread power outage
Period & Location:
In-house events at your premises or as an online seminar
Course Program:
One-day workshop:
- Development of a communication strategy in risk and crisis communication for the scenario “prolonged, widespread power outage”
- Introduction to best practice examples on the topic
Our Experts
Jan Müller-Tischer
Senior Consultant and Senior Lecturer