Rescue Service Needs Planning

Only those who are efficiently organized

can help efficiently.

Growing tasks.
Scarce resources.
Great challenges.

For years, various socio-economic factors have been influencing the performance of emergency medical services in Germany. On the one hand, incident volumes are steadily increasing; on the other, the resources required to manage them remain scarce. Since the volume of resources can hardly be increased proportionally, the focus in the future must be more than ever on the efficient use of existing resources. To ensure that good solutions meet with acceptance from decision-makers and funding bodies, as well as from employees, sound methods for creating holistic implementation concepts are required.

4 steps to reliable requirement planning

Analysis of the initial situation and controlling of current system performance

Recording and structured evaluation of existing mission data and structures, and detailed review of system performance including problem area analysis.

Dimensioning of resources

Determination of the necessary station structure and emergency resource provision; if required, expert evaluation of existing stations.

Further analyses and requirement derivations

Upon request: Simulation of the introduction of new emergency resource categories, supply structure optimizations, dimensioning of extended emergency services, and mass casualty incident (MCI) requirements.

Structure and measure recommendations

Derivation of concrete, economically evaluated recommendations for action based on a target-performance comparison for politics and administration.

How we proceed –

Our Methodological Approaches

At the beginning of every EMS requirement planning process, we intensively analyze the reference area.
We want to gain an understanding of how the local emergency services function, what wishes and requirements exist, and which regional peculiarities must be taken into account.

With our proven and constantly further developed analysis tool “ELENA”, we carry out a detailed data analysis based on the mission data from recent years. “ELENA” is adapted to the topics relevant to EMS requirement planning. This allows us to flexibly answer the specific questions that arise here.

Requirement planning is not pure mathematics – we are firmly convinced of that. Therefore, we do not only collect key figures but also analyze their causes. This allows us to address exactly these causes when developing the overall concept and to bring about the greatest possible improvements in a targeted manner with the least possible effort.

The resource planning of the emergency medical services is carried out on the basis of all analysis data and findings obtained. The mathematical model we use provides the number, locations, and operational areas of rescue stations. Solving the location and provision problem simultaneously leads to a significant gain in efficiency.

By arrangement, we consider not only legal requirements but also new objective functions, such as outcome-maximizing planning. Scarce resources in emergency medical services increasingly necessitate alternative supply strategies or cross-boundary planning. In our dimensioning algorithm and simulations, we can therefore map RTH (rescue helicopter) or NEF (emergency physician vehicle) locations, as well as tele-emergency physician systems, community paramedics, first responder apps, or emergency ambulances. We look beyond the horizon and, within the framework of our expert independence, seek solutions together with our clients. This also includes identifying and utilizing synergies beyond the boundaries of the local authority.
The goal is to find holistic solutions for the emergency medical services. In accordance with our philosophy, we always focus on the roster and personnel feasibility of our TARGET concept. Last but not least, the practical experience that our consultants bring from their own work in emergency services comes fully into play here.

Further Support

Holistic support for emergency medical services

Even beyond requirement planning and the implementation concept, we can provide you with comprehensive advice and support – e.g., regarding

  • Negotiations with payers
  • Fee calculations
  • Personnel management and organizational topics
  • Analysis of the impact of infrastructure changes on emergency services (e.g., hospital closures, extension of travel and handover times, long-term closure of central traffic routes due to construction work, etc.)
  • Implementation and ongoing controlling as an accompanying partner, also with the option for further services such as a regular reassessment of the derived measures,
    Premergency

We have the expertise and experience to competently answer all questions arising from EMS requirement planning. Our goal is to increase the performance of the emergency medical services and secure it sustainably.

the Lülf value-added package

The basis of our work is an intensive analysis of the current situation. Time and again, we encounter problem areas that the client was not aware of. Once the critical issues are identified, they can be addressed constructively together.

Part of our consulting philosophy is to actively involve clients in the entire process. This means, among other things, continuously exchanging ideas on interim results of the project and thereby reaching a result together that is as theoretically sound as it is fully implementable in practice.

We see ourselves as cultural translators. We “speak” control center – and equally the language of politics, treasury, and business administration. We know the expectations, requirements, and areas of tension in requirement planning very precisely from our broad experience. Against this background, we can confidently communicate the results of the requirement planning to the various stakeholders in a tailored manner.

Your
big
PLUS

References

Needs Planning

This may also interest you:

Fire service needs planning is a multi-stage, ongoing process for deriving necessary measures for needs-based optimisation.

Industrial fire brigades always operate in the tension between cost-effectiveness and safety. Accordingly, it is important to derive the fundamental necessity and the correct dimensioning of an industrial fire brigade in a robust, balanced, and transparent manner. The basis for this is needs and development planning for industrial emergency response.

As one of the foremost links in the rescue chain, control centers for the fire service, emergency medical services, and civil protection are pivotal to the success of an operation.

Civil protection in Germany has been put through a stress test in recent years. Increasingly, the question has come to the fore as to whether we are properly positioned for disaster management.

A fire service needs plan should be updated regularly. Often, there is a desire to distribute the workload more evenly, rather than having to revise the entire document after a few years.