Staffing Assessment
Meeting qualified staffing needs
begins with
determining them on a sound basis.
How much personnel does an organizational unit actually require? This question is at the heart of our staffing assessment. The foundation is a systematic survey of workload volumes, drawing on proven procedures and standards—including those from the Federal Organization Manual as well as the methods of Refa and the Municipal Joint Office for Administrative Management (KGSt).
Our Services
Staffing assessment is typically conducted as part of comprehensive organizational studies, in which we determine actual staffing requirements and identify optimization potential in processes. In individual cases, we also conduct pure staffing needs assessments.
What we provide for you:
Workload surveys based on estimation methods, workshops, or activity logs by employees,
Classification of results within existing professional standards and practical benchmarks,
Development of appropriate quality standards, particularly where traditional volume surveys are not applicable—e.g., in the area of emergency response.
Focus on Emergency Services:
Staffing Factor Calculation
At the center of personnel deployment in emergency response agencies is the demand for emergency services. We possess in-depth practical knowledge and extensive experience in determining staffing factors. For this purpose, we have developed our own standards through hundreds of projects, while also adhering to professional recommendations and public service standards, such as those of the KGSt Fire Department Benchmarking Group. Upon request, we also determine staffing factors on a forecast-oriented basis, projecting the development of absence times—for future-proof staffing levels.
We possess broad cross-sectional experience and can provide reliable comparative values from a multitude of projects. However, we never apply benchmarks schematically or as a rule of thumb, but always in a targeted manner.
Example: Instead of measuring by population size, we analyze meaningful reference parameters—such as vehicle equipment, operational spectrum, or technical requirements.
For a rescue pumper, for instance, we calculate a specific number of hours required annually for maintenance and upkeep. A heavy rescue vehicle brings different requirements—and accordingly different assessment parameters.
This ensures that the determined staffing requirements are realistic, justifiable, and practical.
Our objective is to produce a staffing assessment that is professionally sound, based on standards—and at the same time reflects the reality on the ground.
Your
big
PLUS
Contact person
Johannes Ufer
Our clients
Full-time departments in the public sector
E.g., professional fire departments, dispatch centers, emergency medical services, disaster management agencies, county administrations
Plant fire departments
References
Needs Planning
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