Personnel administration for duty roster planners
Personnel Management Training for Duty Schedulers
Planning a duty shift involves more than just assigning emergency personnel. Ensuring daily compliance with all requirements for the correct staffing of all necessary functions within a shift group requires comprehensive knowledge of legal regulations, staffing requirements, personnel qualifications, and numerous other parameters to ensure operational continuity in your department.
Daily personnel deployment has a direct impact on achieving operational objectives regarding staffing plans, economic goals for meeting fiscal and budget requirements, and the utilization and workload of employees.
In this seminar, you will receive an overview of the essential legal regulations that significantly influence your work in duty scheduling and the impact these have on your daily tasks.
We provide an overview of the organizational foundations of personnel management and introduce methods for determining personnel requirements and calculating working hours. Together with our experts, you will work on practical operational use cases for duty scheduling and personnel management. We will present various shift models, as well as the connection between day service and shift service through integration service, and the planning of special functions such as floaters or dispatch center reinforcements.
Furthermore, you will learn methods of controlling and capacity management for active duty roster design to ensure reliable personnel deployment.
Through case studies, application examples, and practical exercises, you will deepen your knowledge to gain immediate benefits for your daily work.
Seminar Content
Application of personnel management and duty scheduling tools
- Shift models and design of shift rosters
- Short-, medium-, and long-term personnel planning
- Controlling and capacity management tools
- Planned utilization and on-call time, as well as the specific design of shifts (work distribution plan)
Introduction to organizational foundations
- Methods for determining personnel requirements
- Calculation of annual working hours
- Derivation of a personnel factor
Introduction to essential legal regulations, such as:
- EU Working Time Directive
- Working Time Act
- State Working Time Ordinances
- Collective bargaining agreements
- Personnel Representation Law / Works Constitution Act
- General Data Protection Regulation
Request a date via the seminar office
Personnel and duty schedulers, station management, shift supervisors, watch department heads
Learning Objectives:
Secure creation of duty rosters by learning organizational foundations while taking legal regulations into account
Period & Location:
In-house event at your premises or as an open seminar
Course Program:
- Introduction to essential legal regulations
- Introduction to organizational foundations
- Application of personnel management and duty scheduling tools
Our Experts
M.Dm.
Sven Ohrem
Partner, Managing Director Lülf+ Leitstellenplanung GmbH
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B.Eng.
Alexander Tuman
Senior Consultant